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Anybody seen anything like this before? I will provide more information as things are suggested or questions are asked.ġ) Make sure you are using 64 bit version of office, it is not by default, expically if you are using anything very large in scale.Ģ) Online repair of office 365 has resolved several issues for me. I've currently got one of the guys uninstalling Multiplicity to see if somehow that is causing an issue. We have had 3 techs at my company work on this issue and nobody has been able to figure it out. (Which they don't want us to do, down time for them means money loss) ( I can't think off all of them off the top of my head but all the usual stuff.) Pretty much everything short of nuking the machine. Disabling Hardware Graphics Acceleration. We have tried:Īpplying Office and Windows updates. There doesn't appear to be any issues in Office itself. Two of the workstations are running Office 2016 and one is running 2016 on one computer and 2013 (I think) on the other computer. It is very similar in Excel and Powerpoint. These events can be viewed in the error logs. If you click off of the current screen the program will shutdown. For example Outlook will begin to act slowly and will no longer allow the user to pull up blank emails or down load attachments. The company uses primarily Outlook, but when they use Word and Excel and Powerpoint, these applications crash as well.
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The first crash takes place about 2 hours in to the day and then they get more frequent as the day goes on. They are probably the most heavily used computers in that office. All three of these workstations are using two computers with multiplicity KVM software. I've got a client who has been having issues with Microsoft Office crashing on 3 of their workstations.